Our Guarantees

Many of our products are backed by excellent guarantees, offering you complete peace of mind.

We can offer extended guarantees against manufacturing defects on many of our products, including: 

  • A 10 Year Guarantee on all taps
  • A 10 Year Guarantee on all bathroom furniture
  • A 10 Year Guarantee on all shower valves
  • A 20 Year Guarantee on all basins & WCs

All our products are guaranteed against defective workmanship or materials. Length of guarantee depends on the product type as indicated above.

Guarantees are for domestic use only and are not transferable. Attention is drawn to the policy of replacing any damaged part with a spare part where possible. Complete exchanges will only be made if the damage is extensive. All dimensions are approximate and are quoted within reasonable tolerances.

Download a PDF of our full guarantee policy.